Privacy Policy

Ventura County Process Serving (“we,” “us,” or “our”), operating the website venturaserve.com, respects your privacy. This Privacy Policy explains what information we collect through this website, how we use and protect it, who we share it with, and the rights you have under California law.

By using this website or submitting a service request, you agree to the practices described in this policy.

1.Information We Collect

Information you provide to us

When you submit a request through our contact form, we collect the information you enter, which may include:

• Your first and last name
• Your email address
• Your phone number (optional)
• The type of service you are requesting
• Any details you choose to include in the message field (for example, a subject’s address, deadline, or document type)

You may also provide personal information when you contact us directly by phone or email.

Information collected automatically

Our website is hosted on Cloudflare. Like most web hosts, Cloudflare automatically records standard technical information such as your IP address, browser type, and the date and time of your visit for security, reliability, and abuse-prevention purposes. We do not use this information to personally identify you.

To display the site’s typography, our pages load web fonts served by Google Fonts. When your browser requests these fonts, your IP address is shared with Google as part of that request. Google Fonts does not set cookies and does not use this information to track you across websites.

What we do not use

We value a clean, minimal website. We do not use cookies, Google Analytics or other analytics services, advertising or tracking pixels, or third-party behavioral tracking of any kind on this site.

2.How We Use Your Information

We use the information you provide only to:

• Respond to your inquiry and communicate with you about your request
• Provide, schedule, and complete the process serving or related services you request
• Send you a confirmation that we received your request
• Maintain records related to the services we perform, as required for legal and business purposes
• Protect the security and integrity of our website

We do not use your information for advertising, and we do not sell it.

3.How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only in the limited circumstances below:

• Service providers. We use trusted third parties to operate this website and communicate with you, including Cloudflare (website hosting and security), Resend (delivery of email notifications and confirmations), and Google Fonts (web fonts used to display the site). These providers process your information only to provide services to us.
• To perform the service you requested. Completing process serving may require us to disclose relevant details to courts, our registered process servers, or others directly involved in serving your documents.
• Legal compliance. We may disclose information when required by law, subpoena, court order, or to protect the rights, property, or safety of our business, our clients, or others.

4.Data Retention

We keep your information only as long as needed to respond to your request, provide our services, and satisfy legal, accounting, or recordkeeping requirements. Records related to process serving may be retained as required or permitted by California law. When information is no longer needed, we securely delete or dispose of it.

5.Data Security

We take reasonable measures to protect the information you submit, including encrypted (HTTPS) transmission of our website and the use of reputable service providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. For highly sensitive matters, please call us at 805-665-8255.

6.Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights regarding your personal information:

• Right to know / access. You may request the categories and specific pieces of personal information we have collected about you.
• Right to delete. You may request that we delete the personal information we collected from you, subject to legal exceptions.
• Right to correct. You may request that we correct inaccurate personal information.
• Right to opt out of sale or sharing. We do not sell or share your personal information for cross-context behavioral advertising, so there is nothing to opt out of.
• Right to non-discrimination. We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding, and we will respond within the timeframes required by law. You may also authorize an agent to make a request on your behalf.

7.Children’s Privacy

This website and our services are intended for adults and for use in legal and business matters. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

9.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes are effective when posted.

10.Contact Us

This Privacy Policy is provided in good faith to describe how this website handles your information. It is not legal advice. If you have specific legal questions about your information or your rights, please consult a licensed attorney.